24/7/365 Access to IT Professionals
1. Information You Submit
Suppose you submit a request through the web form or use chat support. We collect information about you and the company or entity you represent (e.g., your name, organization, email address, and phone number). In such instances, you will know what data is collected because you will actively submit it.
2. Information Passively Submitted
We will collect information while you use and navigate the Sites. Such as the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on the Sites, and other “clickstream” data. Suppose you use any mobile application to access our website. In that case, we also collect your device information (such as device OS version and hardware), unique device identifiers (including device IP address), mobile phone number, and geolocation data. This data is generated and collected automatically as part of the standard operation of the Sites. We also use “cookies” to enhance and customize your site experience. A cookie is a small text file that may be stored on your computer or device to access the Sites. You may set your browser software to reject cookies, but doing so may prevent us from offering conveniences or features on the Sites. (To decline cookies, refer to information about your specific browser software.)
3. Use of Information
We use information you actively submit via the Sites to provide customized services and information and otherwise to respond appropriately to requests and complete transactions. We use information passively submitted to personalize features and your experience of the Sites and otherwise to improve the content, design, and navigation of the Sites. To the extent permitted by applicable law, we may combine the various types of data we collect. We may conduct marketing analysis and similar research to assist us in making business decisions. Such analysis and research activities may be conducted through third-party services using anonymous data and aggregate statistics generated by our information collection.
If you request service through our Sites, we will contact you by email and phone to discuss information about your project (e.g., project size, deadline, etc.) If you have signed up for a newsletter with the Sites, we may email you regarding technology news or changes to relevant agreements or policies.
4. Marketing Information
From time to time, we may use the contact information that you have provided to send you information regarding services and solutions, as well as other information that may be useful to you. And in compliance with applicable law requirements (e.g., based upon your prior consent if required under the law applicable to you). Suppose you wish to refrain from receiving marketing information from us. In that case, you may opt out by declining marketing information when registering or at other information collection points on the Sites or by following opt-out instructions included in such communications.
5. Server Location
When you use the Sites, you are transferring information to the United States and other countries where we operate the Sites.
We keep data for at least as long as required by applicable law, and we may retain data as long as permitted by applicable law.
7. Information Security
We take commercially reasonable technical, physical, and organizational steps to safeguard any information you provide to us and to protect it from unauthorized access, loss, misuse, or alteration. Although we take reasonable security precautions, no computer system or transmission of information can ever be completely secure or error-free, and you should not expect your data to remain private under all circumstances.
8. Changes to Our Privacy Statement
We reserve the right to change this Statement from time to time and at our sole discretion. We will alert you when changes have been made by indicating the date it was last updated as the date the Statement became effective. When you visit the Sites, you accept the version of this Statement in effect at that time. We recommend that you periodically revisit this Statement to learn of any changes.
9. Questions and Comments
If you have questions or comments about this Statement or how any information you submit to us is used, don't hesitate to contact us at email@example.com.